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Path to Apex's avatar

This is a great exercise to work through with a group! But I wonder if it couldn't be simplified to Yes/No on 1) direction and 2) approach. The 'how' (approach) is ALWAYS going to matter, and I find where most of the friction comes from. Moreover, being able to specify how each person in the conversation contributes to the 'how' should get to the reality of their commitment very quickly. "Great, so we're all in agreement that it's time to find a new consulting partner for our Sales and Marketing. Let's breakdown how we best go about that, and who needs to own what... <after the approach discussion>... Linda, that means you're on the hook for creating the shortlist of potential partners by end of next week. How do you feel about that?"

Finally, having a rapport with the players and being in person so their body language is readable has become under appreciated in recent years. If you have familiarity and you're in the room with them, you will be able to 'read' their level of commitment far better than over video (or certainly only audio). THEN, if there's still doubt, immediately breakaway and have a heart to heart to discuss with the concerned party to shortcut potential issues quickly.

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Deri's avatar

Agree with all that. Things get interesting when Linda doesn't get her shortlist done, and you realise that actually her Yes to the direction was only a 3 or 4. The failure to complete actions they committed to is great data.

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