Balancing the people-pleasing approach of "but this is what the client wants / asked for" vs the tough love and honesty of "but what you really need is…" has arguably been what separates the good from the great consultants since time immemorial, imho.
“The best thing for you is for us to finish up and step out of your way now”…
Balancing the people-pleasing approach of "but this is what the client wants / asked for" vs the tough love and honesty of "but what you really need is…" has arguably been what separates the good from the great consultants since time immemorial, imho.
“The best thing for you is for us to finish up and step out of your way now” isn’t in enough playbooks.
It’s certainly interesting times for how firms’ leadership, and the consultants on the ground, navigate the changing landscape.
Good points.
Balancing the people-pleasing approach of "but this is what the client wants / asked for" vs the tough love and honesty of "but what you really need is…" has arguably been what separates the good from the great consultants since time immemorial, imho.
“The best thing for you is for us to finish up and step out of your way now” isn’t in enough playbooks.
It’s certainly interesting times for how firms’ leadership, and the consultants on the ground, navigate the changing landscape.